Our customers

We’re proud to be the courier service provider of choice to over 95,000 customers; large and small across the globe.

In Australia, our customers come from a vast range of industries from online retailers and wine merchants to stationery and electrical suppliers, print production, fashion and confectionery wholesalers.

 

What our customers say

“Delivering smiles around the country as we do, would not be possible without a courier network to make it happen. Your team play one of the most critical roles for us, and the efforts made by each one of your team is very much appreciated.”

Kelly and the team I Edible Blooms

"We only use Fastway Couriers for our product deliveries and highly recommend them to anyone who requires economic door to door pick-up and delivery services to countless locations right across Australia."

Neil M. | Managing Director, Renovo Australia

“Fastway have been a hassle free, customer service based freight company we have been using for over ten years. Our Fastway courier, delivers and picks up twice daily and it's proven to be a great selling point to our customers promising an overnight delivery service. Another great selling point is the fact that all goods are fully insured at no extra cost to the customer or the receiver whatsoever. I would recommend Fastway for any business who need a worry free freight company."

Daniel K | General Manager, Stuart & Dunn Office Choice

“We really appreciate having our own dedicated courier and being able to make contact with him direct on his mobile. Our courier works to a set timetable and that suits our business as we always know what time he’ll be calling to pick up our parcels. Once or twice I’ve needed to claim on Fastway’s limited liability insurance and I found this really easy to use and simple to follow."

Larissa B. | Proprietor, Larissa Bright Australia

“We have a great relationship with our courier, he’s dependable and really obliging. Much of the Impressionable Kids product is created in Cairns and sent out to our franchisees around Australia so the online Track and Trace procedure is often used by the receivers to check how the delivery is progressing – especially on the long journeys."

Jacquie I. | Impressionable Kids

"We’ve been using Fastway Couriers for years to ship our fragile satellite systems to all areas of the country. Their service has been exemplary, their rates most competitive and their attention to detail is second to none. We have no hesitation in recommending their services."

Richard B. | Chief Engineer, Aardvark Electronics

“I must compliment you on your exceptional exceptional service. I ordered the wine from Melbourne on Monday and it was delivered here in Tumbi Umbi (Central Coast of NSW) a short while ago. Communication and tracking service was first class.”

Peter C. | Stallman & Company Pty Ltd

“Fastway and the service the team provide is an integral part of the Naked Wines experience for the majority of our customers. As a 100% online retailer, it is the Fastway Courier who we depend on not only to deliver in a timely manner as per customers' instructions, but to essentially be the face of Naked Wines at the most gratifying customer touch point, when our hand-crafted wine is delivered. The Fastway team work with us on solutions to enhance our customer proposition and maintain our competitive advantage from warehouse to front door. This drives the setting of delivery expectations with our customers too. Through a sound working relationship, understanding of our business and ongoing commitment to enhance and innovate, we see Fastway as a key partner in working with us as we continue to grow.”

Luke R | Business Solutions Director, Naked Wines Australia

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